Bespoke travel & lifestyle experiences

Privileged access to the finest things in life

At Ziada Concierge, we provide all-round high-quality, highly curated luxury concierge services to private individuals and corporate entities all around the world.

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A premium lifestyle concierge for East Africa

Ziada is a premium lifestyle concierge for high-net-worth individuals, corporates, and expats across East Africa. We handle the details so you can hold onto your time.

Luxury concierge experience in Kenya

Why Ziada

01

Private by design

A small client list, on purpose. The same team answers every time — people who know your preferences, your family, and how you like things done. Discretion isn’t a policy here; it’s the product.

02

The impossible, handled

Sold out, fully booked, last minute, mid-crisis — that’s usually when we’re at our best. Tell us the outcome you want and we’ll work the details until it happens.

03

Connections that count

Years of operating in East Africa means the right person is one call away — camp owners, chief concierges, charter pilots, and the artisans you won’t find online.

04

Proactive, not reactive

We don’t wait for the brief. Flights watched, weather checked, tables held, plans B and C ready — by the time you think of it, it’s often already done.

Who we serve

1200+

Current members

9346+

Fulfilled requests

What our members say

“I was blown away by Ziada Concierge’s real estate concierge services. They not only found me the perfect property but also handled every aspect of the transaction with such professionalism. Their personalized approach and deep market knowledge made the entire process effortless. Ziada Concierge has redefined luxury living for me.”

— Aisha M., Mombasa

“From securing exclusive reservations to curating unique art experiences, Ziada Concierge’s concierge services have been a game changer. Their team’s ability to cater to my every need with such grace and efficiency has been remarkable. I’ve enjoyed seamless health and wellness programs and unforgettable cultural experiences, all thanks to Ziada Concierge.”

— John R., Kisumu

“Ziada Concierge's services have completely transformed my travel experience. From the moment I arrived at the airport, their Meet and Greet service made me feel like a VIP. The Luxury Transfer was impeccable, and I truly enjoyed the seamless convenience. Their attention to detail and personalized approach set them apart. I wouldn’t travel any other way!”

— Samuel K., Nairobi